OurTune.com Privacy Statement

Last updated: March 16, 2026

Introduction

OurTune.com has been built with user privacy in mind from the get-go. OurTune.com works to create customized digital songs based on your specific prompts and preferences. To do this, we need to understand your creative goals and have certain data in hand to securely deliver your finalized product. This privacy statement aims to give you clarity on what kind of data we process at OurTune.com (including but not limited to personal data) and for which purposes, as well as inform you about your rights and options under applicable laws.

Definitions

First, let's define some key terms. Many of these definitions are adapted from the General Data Protection Regulation (or "GDPR"), which we use as a guidepost because we believe it sets the highest legal standards for our user privacy. In some cases, we have simplified definitions here to make them easier to understand.

  • Personal data: Any information relating to an identified or identifiable natural person.
  • Data controller: The person or company that decides whether and how to process personal data. For the purposes of this privacy statement, this is OurTune.com ("we," "us" and "our").
  • Data processor: Someone who processes personal data on behalf of a data controller.
  • Legal basis: The specific legal reason that allows us to process personal data. The ones most relevant to OurTune.com are:
    • Contractual grounds: When we process personal data because it is necessary to perform a contract, for example, to generate your song and deliver it to you as described in our Terms of Service.
    • Legitimate interest: When we process personal data based on legitimate interest, such as ensuring our product works properly or preventing fraud.
    • Legal compliance: When it is necessary for us to process personal data to fulfill legal obligations, like accounting and tax records.
  • Purpose: The specific reason or reasons we have for processing data.
  • Process or processing: Collecting or using personal data.
  • Retention / retain: The time period for which we will continue to store data. In general, we do not process or store personal data longer than needed and therefore delete it after a certain period of time.

OurTune.com Account (Email-Only Registration)

We have designed OurTune.com to be entirely frictionless. You are not required to manually register or create a profile. Instead, an implicit account is generated for you based solely on the email address you provide at checkout.

We only ask for one piece of contact information: a valid email address. This email address is used to uniquely identify you, to deliver your completed digital song securely, and to facilitate any necessary customer support communications. We do not collect names, phone numbers, or physical addresses for account creation.

If you wish to delete your implicit account or request a copy of your data, you can contact our support team. Unused accounts or email records unassociated with a recent purchase may be deleted from our active delivery databases after two years of inactivity.

Purpose: To enable you to access the service, deliver your customized song, and provide customer support.
Legal basis: Contractual grounds.

Subscription and Payment Data

OurTune.com is a paid service. When you purchase a customized song, payment is handled entirely by a secure, third-party payment service provider. This provider will collect data like your card number, expiration date, and security code to process the transaction.

The payment service provider does not share your card information with OurTune.com. Instead, all they share with us is a transaction ID, your email address (for delivery), and confirmation that the payment was successful.

Due to legal and regulatory requirements (e.g., accounting, taxes, dispute resolution), your transaction data and associated email address will be retained for a period of up to five years from the time of purchase.

Purpose: To provide the service and process payment; to comply with legal obligations.
Legal basis: Contractual grounds; Legal compliance.

Input & Output (Song Generation)

OurTune.com's core capabilities rely on your input—the stories, names, prompts, genres, and themes you provide to us ("Input"). Your Input is processed by our proprietary systems and securely shared with our trusted third-party AI generation partners to create your customized musical track ("Output").

Because music generation is highly personalized, your Input might occasionally contain personal data (for example, if you include a friend's name or a personal story in the prompt). We strongly recommend you do not include sensitive personal data (like financial info or government IDs) in your song prompts.

Your Input data is retained by our AI generation partners only for a short time to process your request and for abuse monitoring purposes. It is generally deleted shortly after generation and is not used by our AI partners for training their base models.

Your generated Output (the customized song) and the associated Input prompt will be stored securely on OurTune.com's servers so you can download your purchase. You may request the deletion of your Output from our servers at any time by contacting support. Otherwise, we retain it to ensure you have ongoing access to the product you purchased.

Purpose: To provide the service (generating and delivering the customized song).
Legal basis: Contractual grounds.

Responsible Use

OurTune.com has implemented safety filters to prevent the generation of harmful, illegal, or abusive content. However, we strongly recommend that you stay mindful of what kind of personal data you share in your Inputs. When it comes to your generated songs, you have the option to share the Output you received with friends or on social media. It is your responsibility to be mindful about where and with whom you share any Output, especially if it includes personal anecdotes or names.

Usage Statistics & Analytics

When you use the OurTune.com website, we may collect basic, anonymized usage data (such as browser type, operating system, and interaction with our generation tool) to improve our products and services. For example, we use this to analyze if users are experiencing errors during the checkout process. We have no practical way of using any of this analytics data to identify you personally.

Purpose: Improving our products and website stability.
Legal basis: Legitimate interest.

Third Party Technologies

Our services include third-party technology, some of which may use your data in different ways. For convenience, we have listed the general categories of these third-party entities:

  • Payment service providers: Used to securely process your transaction (e.g., Stripe, PayPal).
  • AI Generation Providers: Used to process your Input and generate the musical Output.
  • Email Delivery Services: Used to dispatch your generated song to your provided email address.

Please refer to the respective privacy policies of these third-party processors during checkout for more information.

General Topics

Children's Privacy
OurTune.com is not intended for use by children. As provided in our Terms of Service, we require users to be at least 18 years old and have full legal capacity.

International Data Transfers
Depending on where you live and where our secure servers are located, we may transfer your email address or Input data across international borders strictly for the purpose of processing your payment, generating your song, and delivering your Output. Where applicable, we insist that a valid legal mechanism is used to protect such transfers to ensure adequate protection of your data.

Your Rights And Statement Updates
Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of the personal data (your email and Input/Output history) that we possess. You can make a privacy request by contacting our support team. You may be required to verify your identity by sending the request from the email address associated with the purchases.

When we post changes to this privacy statement, we will include the date when the statement was last updated. We encourage you to review this statement periodically.

Contact

If you have any questions about this statement or any privacy issues regarding OurTune.com, feel free to contact us by email at:

privacy@ourtune.com
Privacy Policy - OurTune